rr44 Terms and Conditions

General Provisions

These terms and conditions ("Agreement") form a legally binding agreement between rr44 ("Platform", "we", "us") and each person who uses this platform ("User", "you"). By using the rr44 website, mobile version, or any associated service, you are considered to have fully accepted these terms.

These terms and conditions have been written for players in Bangladesh. In case of any interpretation dispute, the Bengali version shall be considered authoritative. If you disagree with any part of these terms, please refrain from using our platform.

This agreement, together with various related policies such as the Privacy Policy and Responsible Gaming Policy, forms a complete legal framework. Those documents are equally legally binding.

Eligibility and Age Requirement

To create an account and use the services on rr44, you must meet the following eligibility criteria:

• You must be at least 21 years old (for those aged 21 and above only).
• You must own a valid bank account or mobile banking account in your own name.
• You must be a natural person and operate the account for yourself, not on behalf of any corporate entity or business.
• You must use this platform entirely of your own free will and judgment.
• You must not be included on any list that makes you ineligible to receive online gaming services.

rr44 may at any time request a copy of your national identity card, passport, or birth certificate for age verification. Providing false information will result in immediate account closure and any deposited funds may be forfeited.

Account Registration

3.1 Single Account Policy

Each user may create only one account. Creating multiple accounts under the same person's name is strictly prohibited. If multiple accounts are detected using the same IP address, device, or payment method, all accounts may be closed.

3.2 Accuracy of Registration Information

All information provided at the time of registration must be accurate, complete, and up to date. If any incorrect or false information is found in the name, date of birth, address, or payment details, account verification will fail and withdrawals may be suspended.

3.3 Account Security

Keep your account password and login details completely confidential. You should not allow anyone else access to your account. If you suspect any unauthorized access to your account, notify our support team immediately.

3.4 KYC Verification

rr44 may request identity verification (KYC) at any time, especially upon withdrawal requests. We reserve the right to hold transactions if the required documents are not provided in time.

Deposits and Withdrawals

4.1 Deposit Rules

The following payment methods are accepted for depositing funds on rr44: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳300.

4.2 Withdrawal Terms

Your account must be fully verified (KYC) before a withdrawal request can be processed. Withdrawal funds will be returned via the same method used for the deposit. Specific wagering requirements must be met before bonus funds can be withdrawn.

4.3 Third-Party Transactions

Deposits or withdrawals made on behalf of another person or using a third party's payment method are strictly prohibited. Any such transaction detected will be cancelled and the account may be subject to investigation.

Bonuses and Promotional Offers

5.1 Welcome Bonus

Newly registered members will receive a 120% bonus up to ৳8,000 on their first deposit. The following conditions apply to receive this bonus:

• The wagering requirement for the bonus is 20 times (20x) — meaning you must wager (deposit + bonus) × 20.
• The wagering requirement must be completed within 30 days of claiming the bonus.
• The bonus is not withdrawable until wagering is completed on the specified games.
• Multiple people from the same household or IP address cannot claim this bonus.

5.2 Other Promotional Offers

rr44 runs various promotional offers, reload bonuses, and special events from time to time. Each offer may have its own separate terms, which will be detailed on the offer page. rr44 reserves the right to modify or cancel any promotional offer at any time.

5.3 Bonus Abuse

If bonus abuse (bonus hunting, arbitrage betting) is suspected, rr44 reserves the right to cancel the bonus and withdraw any associated winnings. Collecting bonuses through multiple accounts is strictly prohibited and will be treated as fraudulent activity.

Gaming Rules

6.1 General Gaming Rules

All games available on rr44 — slots, live casino, cricket betting, fishing games — are governed by their own respective rules. Game rules can be found within each game. Game outcomes are determined by a Random Number Generator (RNG), which is impartial and verifiable.

6.2 Live Casino

Live casino games (Baccarat, Roulette, Sic Bo, Andar Bahar, Teen Patti) are played with a live dealer. Live game decisions are final, and in the event of a technical error, the game provider's rules will apply.

6.3 Cricket Betting

In cricket betting (BPL, IPL, T20 World Cup, ICC), bet outcomes depend on the official result of the relevant match. If a match is abandoned or cancelled, the bet will be considered void and the deposited amount will be refunded.

6.4 Technical Issues

If a game is left incomplete due to internet disconnection, the result will be determined based on the data stored on the game provider's server. rr44 is not responsible for internet connectivity issues.

Prohibited Activities

The following activities are strictly prohibited on rr44 and, if detected, will result in permanent account closure:

• Gaming using computer bots, automated software, or artificial intelligence.
• Abusing bonuses by creating multiple accounts.
• Collusion (attempting to influence game outcomes as a group).
• Money laundering or transacting using funds from illegal sources.
• Exploiting technical errors on the platform to gain unfair advantage.
• Attempting hacking or cyber attacks.
• Verifying an account using false identity or documents.
• Attempting unauthorized access to another user's account.

If any of the above activities are proven, rr44 reserves the right to forfeit all funds in the relevant account and take legal action if necessary.

Account Suspension and Closure

8.1 Closure by rr44

rr44 may suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Evidence of fraud, deception, or suspicious activity.
• Failure to complete KYC verification or providing false information.
• Court order or directive from a regulatory authority.

8.2 Closure by the User

You may request to close your account at any time by contacting our support team. Any eligible withdrawable funds remaining in your account will be returned before closure.

8.3 Voluntary Break

As part of responsible gaming, you may activate a temporary break (cooling-off period) or a long-term self-exclusion yourself. For more information, please visit our Responsible Gaming page.

Limitation of Liability

To the maximum extent permitted by law, rr44 accepts no responsibility for the following:

• Games left incomplete due to internet disconnection or issues with the user's device.
• Delays or errors by third-party payment providers.
• Indirect, incidental, or consequential losses relating to game outcomes.
• Unauthorized use of an account resulting from the user's own negligence.
• Service disruptions caused by natural disasters or other force majeure events.

The user bears the risk of financial loss from gaming. rr44 does not guarantee any gaming winnings.

Privacy and Data Protection

rr44 uses industry-standard SSL encryption and data protection technology to safeguard your personal information. Full details on how your information is collected, stored, and used can be found on our Privacy Policy page.

Your information may be used for the following purposes:

• Account management and identity verification.
• Processing financial transactions and preventing fraud.
• Fulfilling legal obligations.
• Providing customer service and communication.
• Improving platform services.

Your information will never be sold to third parties. However, it may be shared with regulatory authorities when legally required.

Responsible Gaming

rr44 takes responsible gaming very seriously. We believe that gaming should always be for entertainment purposes, not a cause of financial stress or mental distress.

We provide the following tools and features:

• Setting deposit limits (daily, weekly, monthly).
• Temporary cooling-off periods (from 24 hours up to several weeks).
• Long-term self-exclusion (from 6 months to permanent).
• Setting time limits.
• Real-time spending tracker.

If you feel that gaming is having a negative impact on your daily life, please contact our 24/7 live chat support or visit our Responsible Gaming page.

Amendments and Termination of Terms

12.1 Right to Amend

rr44 reserves the right to change, modify, or update these terms and conditions at any time. For significant changes, we will notify users via email or through a notice on the platform.

12.2 Effective Date of Changes

Amended terms will take effect from the date of publication (per BST, UTC+6). Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

12.3 Severability of Agreement

If any part of this agreement is found to be invalid or unenforceable, the remaining parts will remain in full effect. These terms and conditions constitute the entire agreement between the user and rr44 and supersede all prior oral or written understandings.

12.4 Contact

If you have any questions or concerns regarding these terms and conditions, please contact our 24/7 live chat support or email us at: [email protected]